Cisco will evaluate existing conferencing integrations and will continue to support them as it aligns with our overall strategy.” One of our priorities is making our world class collaboration experiences available to our customers, regardless of the productivity and other collaboration products they choose. As for whether that kind of support will continue, a Cisco spokesperson said via email: “At Cisco Webex, we are investing in our integration roadmap with other collaboration solutions. Voicea currently integrates with a number of third-party video applications, including Zoom, BlueJeans and Google Meet. It will also be possible to route information generated from a meeting into business and collaboration applications such as Salesforce, Trello and Jira, said Srinivasan, “thereby creating uninterrupted workstreams.” The addition of Voicea’s technology will give users access to live transcription, as well as the ability to publish meeting summaries, capture action items and search for meeting notes.
“The possibilities are powerful through combining transcription (EVA) and conversational AI (Webex Assistant) engines,” Sri Srinivasan, senior vice president and general manager of Webex, said in a blog post. “When you combine these two powerful engines, you have an intelligent meeting assistant for every one of your meetings.” Webex Assistant lets users start video meetings, check room availability and control conference room hardware using voice commands. The aim is to combine Voicea’s technology with Cisco’s Webex meeting tools, including its Webex Assistant voice assistant, which was developed after the $125 million acquisition of conversational AI startup MindMeld in 2017. Voicea’s core product is its Enterprise Voice Assistant (EVA), a speech recognition tool that transcribes audio, providing highlights and action points for participants to follow up on. Cisco plans to bring voice transcription to its Webex meeting tools with the acquisition of Voicea, part of a wider initiative to add AI capabilities to its collaboration software.Ĭisco today announced it would acquire the Mountain View, CA.-based company for an undisclosed amount.
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